Frequently Asked Questions

General
Why did you create setuplog?

We wanted to have an modern platform where people can present and view setups. It should be fun scrolling through the setups and get inspirated.

Why do you need to show advertising?

Image hosting is cost intensive as it needs a lot of bandwidth. To keep the service running, we need the advertisement.

I found a setup with inappropriate images or with hardware that is clearly faked.

Please report the setup by opening it and click on the report button on bottom right of the profile tile.

There is an offensive comment. What can I do with that?

You can report the offensive comment. We will review and delete it if necessary.

Why have you limited some feature?

Some of the feature increase our costs especially an increased amount of images. Nevertheless we believe setuplog is great even with a free tier.

Setups
Why can I create only two setups?

We think two setups are enough for most of the users. Every setup, specially the images, costs us a specific amount of money. If you want to create more systems we would recommend to sign up with Patreon and support us there. That way you can increase the amount of systems.

How does the ranking work?

Like it or not, we have no like, heart, star or whatever button to smash. We take comments, views and our special szechuan sauce into account to determine a setup rank.

Can i push my rank with a lot of views (Hello Viewbots)?

Yes and No. The setup gets ranked higher for a short period of time due to the burst. After the burst, the rank will be normalized.

Images
Why can't I upload more than 6 images per setup?

Images need a lot of bandwidth so it's also the part that cost us the most money. If you want to upload more images, then use Patreon to get the Tier that matches your needs.

Is it possible to increase the amount of images?

Yes this is possible. Just use Patreon to get a specific Tier. The number of images is increased up to an unlimited amount.
You can have a look at Patreon for more information.

Twitch Extension
I can't see my setup

Please follow the following steps:

Patreon
What kind of Tiers do you offer?

We offer 4 Tiers in total. Tier 1 for 1$ which increases the setups to 3, Tier 2 for 3$, Tier 3 for 5$ and finally Tier 4, including all of our features and an unlimited amount of setups and images. For more information please have a look at Patreon

What is included in the free tier?

Included in the free tier you can create up to two setups and add up to 6 images with a max. resolution of 1000px1000px for each setup.

I became Patron or changed my Tier but the features described haven’t been unlocked.

This can happen because of the Patreon API. You can solve this by going to your Settings and then refresh the Patreon link.
If this doesn’t work as well please contact us.

Bugs / Feature
I have problems with feature XY

If you have problems or found bugs on the page feel free to contact us.
We will have a look and fix them as soon as we can.

I would like to have feature XY!

Simply tell us your idea by contacting us.

Badges
What are the badges I can get?
  • Donor: You will get this badge by supporting us. Have a look at: Support us
  • Early Adopter: If you always get the greatest and shiniest hardware.
  • VIP This one is hand-picked and not earned easily!
  • Patron By becoming a Patron you will get the “Patron” badge.
  • Subscriber If you linked your Twitch profile and Subscribed to our Twitch Channel.
Account
I’m a Streamer/Youtuber/... and would like to verify my account is that possible?

Yes you can request a verification by contacting us. We will check your request and verify you.
The verification will be shown besides your profile name.

Can I delete my account?

If you want to have your account deleted, contact us and we will delete it.

Do you share information?

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
If you need more information you can check our Privacy policy

Can I reopen my account?

No, this is not possible. If your account is deleted it stays that way.

Contact us